If you are trying to pay but getting an error code while making a purchase, please refer to the below list to see some possible codes along with suggestions for the next steps to take or to try:
| Error Code | Description | Recommendation |
| Error 213 |
It means that the transaction is expired. It could be because of:
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Please restart your device and try to make a purchase again if you didn't get charged.
But if you already made a payment or were charged, please contact us through this form along with the payment proof showing the amount deducted so that we can check it on our system. |
| Error 225 | This means that you have attempted to make a purchase using a payment channel that is not yet activated. | Please try to purchase again using a different payment channel. |
| Error 227 | This means that you have attempted to make a purchase using a price point that is not yet active in Coda's system. | Please try to purchase again using a different price point. |
| Error 309 | This means that the IP address from which you initiated that purchase is blocked. | Please try to restart your phone if you are using mobile data or restart your modem if you are using WiFi. |
| Error 312 | This means you have exceeded the daily or monthly limit that was set by the mobile network. |
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If you get any other errors or have further questions, do not hesitate to contact us through this form. We apologize for any inconvenience.